If the encoding in your environment is set, for example to ASCII, the regional characters will not be displayed correctly. For example, the proper display of European regional characters requires the UTF-8 encoding protocol (Central European). This issue is most likely caused by incorrect encoding settings. Instead of the actual characters, users see strings of ? signs.

Regional characters (such as ü, ä, ø, etc.) in signatures and disclaimers added by CodeTwo Exchange Rules are not displayed correctly. You have now successfully configured Microsoft Outlook to use your Advanced Email! It may take a few minutes to synchronize your mail with the Advanced Email server.3 steps to correct message encoding in emails After supplying your Email Address and Password, click on the OK (3) button to complete the configuration.Select the Password (2) field and enter your Advanced Email password.Select the Email Address (1) field and enter your Advanced Mail Address. The first time we connect to Advanced Email, we need to supply your Advanced Email Address and password.If you do not see this prompt, please continue on to the next step. If you are prompted to select a profile, select Zimbra and press the OK button.Once the installation finishes, click the Close button to complete the installation.The installation process should now begin.After you read and agree to the End-User License Agreement, select I accept the terms in the License Agreement and click the Next button.You should now see the installation program.Once you ensure Microsoft Outlook is not running, locate the installation file we just downloaded in Windows Explorer and double-click it. If your Microsoft Outlook client is currently running, please be sure to close it.Be sure to note the download location as we will need to access the installation package in the next step.Please follow the following link to obtain the latest version of the software: First we need to download the Zimbra Connector installer package.Configuring your Microsoft Outlook Profile.Installing the Zimbra Connector for Microsoft Outlook.

Downloading the latest version of Zimbra Connector for Microsoft Outlook.

Setting up your new Advanced Email account in Microsoft Outlook is a breeze.

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